CREATE A NEW
ORGANISATION
Follow these steps to create a new organisation/account, activate your subscription, and complete onboarding in Comb Hub.
Step-by-Step
Setup Walkthrough
Follow the steps below to create your organisation and prepare the system for installation and onboarding.
Create a new account
Click “Create a new account” on the login screen. Enter your email address and set a password.
Activate Subscription
Open the “Subscription” menu, choose your service, and follow the cart instructions to activate.
Add devices
Add your devices by entering the device ID and a name so you can identify it later.
Create Access Points
Create access points and link device relays to each access point for correct gate/door control.
Create Access Groups
Create access groups to represent your structure (Unit 1, Unit 2, Security, etc.).
Confirm Access Methods
Confirm access methods are available in the Access Hub. Defaults are created so you can start immediately.
Add Users
Add users and double-check emails—activation emails will be sent so they can start using the mobile app.
Test the System
Test gate access using the Comb Hub mobile app and the access methods you created.
Still need help?
Our technical support team is standing by 24/7 to assist with account setup, subscription activation, or installation questions.